Get your FREE Local SEO report in just minutes

Get your FREE Local SEO strategy session

If your business generates more than $250K in annual sales, or is a properly funded startup, then one of our experts will discuss your marketing goals and suggest strategies to double your sales. (Others charge up to $500 for this)

More reviews.
More business.

Grow your sales through the power of reviews. Improve search rankings. Drive more website traffic. Get more customers. Protect your reputation.

We’re certified in

B Street Local is certified in Google Analytics and is a Local Search Expert

Customer & NPS Surveys

Easy to Use Customer Survey Software

Send custom surveys to your customers

We make customer and NPS surveys simple. Create custom survey types, segment by audience, set pre-defined triggers to automate survey requests, and send them through text, messaging apps, or email.

Understand customers and drive growth

  • No code, simple survey building tools.
  • Build, automate, distribute, and track even the most complicated of branded surveys.
  • Collect feedback on products, services, and overall customer experience.
  • Create a wide range of question types like multiple choice, rating, free text, NPS, matrix ranking, and more.
  • Send automated survey requests based upon behavioral triggers like post-appointment or post-purchase.
  • Send survey requests via high-response channels like text and social messaging.
customer sentiment data
  • Track results with AI powered sentiment insights for every response.
  • Seamless integration to more than 3000 systems, including 500+ CRM systems and marketing automation platforms.
  • Identify areas for improvement, stack rank your locations, and turn negative feedback into opportunities for growth with support tickets automatically pushed to the right people for resolution.
  • Start with surveys, follow with review and referral requests. Set pre-defined triggers to automate the process.
  • You can also follow up with survey responders from one dashboard via text, email, video, or chat messaging.
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Find out what your customers really want
If you want us to help set up surveying for you, click here.

Who we are and how we can help you.

  • We are the leading local SEO agency in Phoenix and have used our expertise to grow sales for hundreds of local businesses in 42 states.
  • We create astonishingly effective tactics for local businesses, and then report on the results each month so you know the impacts on your business.
  • We provide the survey software for you to use. We can configure all trigger events and system set up and train your team in on-going use.
  • We’re hired to teach digital marketing best practices by some of the world’s largest companies and trade associations.
  • We’ve generated leads and sales for local business in more than 45 different verticals. Chances are good we’ve worked with an industry and/or business like yours.
  • We’re affordable. Our scale and low overhead bring savings to you. No contracts required.
  • Contact us today.
© 2024 B Street Local. All rights reserved.

Claim your FREE Local SEO strategy session

If your business generates more than $250K in annual sales, or is a properly funded startup, then one of our experts will discuss your marketing goals and suggest strategies to double your sales.
During your FREE phone consultation, one of our experts will discuss the following:
  • Your business goals.
  • How our methodology could best be applied for results for your business.
  • Insights you’ll need to double your sales.
  • The things most likely keeping you from growing quickly.

There is no commitment or obligation to use our services.

We commit to protect your privacy. See our privacy policy.
You can unsubscribe at any time.

Quick Links

What's your goal for visiting us today?
1. Hire us to improve search rankings, website traffic, leads and sales

We’ve generated tens of millions for our clients, using our proven local SEO and business marketing methodology. To learn how we can grow your company:

  • Read our client success stories and testimonials.
  • Learn about us, including our unique values, beliefs, pet peeves, and history.
  • Visit our “Services page” to more about how we can help you and the process we use to determine whether we’re a good fit for each other. We specialize in all aspects of local SEO practices and services, online review generation and promotion, and reputation management.
  • Reserve your FREE local SEO and local marketing strategy session with one of our certified experts.
2. Learn how to do local SEO and business marketing

Get your FREE Local SEO report in just minutes for a complete overview of your current situation. Understand search rankings, website performance, directory and citation listings, review profile, growth opportunities, and much more.

Browse our articles. They’re packed with an astonishing number of local SEO and marketing techniques and tools. Many local business owners and marketers have experienced double digit sales increases just by following the advice in these articles.

3. Contact Us

Although we started as a Phoenix local SEO agency, we help companies across America so contact us!

Plans & Pricing

Essentials

for emerging businesses just getting started

$325
per month
  • Text customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
  • Update business info on 50+ sites
  • Manage Google My Business profile
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
Most Popular
Standard

for established businesses looking to grow

$425
per month
  • Text customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
  • Update business info on 50+ sites
  • Manage Google My Business profile
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
  • Get more leads with Webchat
  • Chat in real time with Livechat
  • Automatically reply with Chatbot
Premium

for established businesses looking to dominate

Custom
per month
  • Text customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
  • Update business info on 50+ sites
  • Manage Google My Business profile
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
  • Get more leads with Webchat
  • Chat in real time with Livechat
  • Automatically reply with Chatbot
  • Let your customers refer your business
  • Send requests in just a few clicks
  • Automate and schedule campaigns
  • Get new referrals on multiple channels
  • Customize requests & landing pages
  • Track all requests and shares
  • Receive instant notifications
  • Create and distribute NPS surveys
  • Advanced survey reporting
  • Create tickets automatically
  • Ticket activity reporting
  • Analyze customer sentiment
  • Measure performance by category
  • Measure performance by location
  • Compare performance vs competitors
  • Compare strengths & weaknesses