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More business.
Grow your sales through the power of reviews. Improve search rankings. Drive more website traffic. Get more customers. Protect your reputation.
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Customer Messaging Software
Interact with customers from one unified inbox
Now you can connect with your customers anytime, anywhere and on the channel of their choice.
- Use a single inbox to respond and reach out to customers over Google Messaging, Facebook Messaging, Instagram, web chat, video chat, text, email, and voicemail.
- Assign conversations to team members and locations.
- Get instant notification every time a new customer message comes in.
- Track conversations and average response times.
B Street Local brings you a complete local business messaging solution!
“89% of customers prefer
to text a business.”
Twilio
Make your business textable
Studies show people prefer to contact your business via text and chat rather than make a phone call.
Is your business textable? Have you activated Google Messages?
We can help.
- Receive customer texts and messages from any channel in a single inbox. From Google, Facebook, Instagram, your website, and many more. Now customers can message you directly from Google search!
- Get instant alerts when you get a message – to your desktop, laptop, phone, or all three!
- Convert voicemails into text messages for faster response. Answer customer calls without ever picking up the phone.
- Respond to customers from text, social, voicemail, email, and video chat in one place – no more missed messages and no more logging into multiple apps to check and respond.
- Send mass text messages to your entire list to make more sales, or individual messages to schedule and confirm appointments and respond to customer questions. Text review and referral requests to get more leads.
- Assign conversations to team members and locations. Track average response times for better customer experiences.
- Robust reporting helps you track individual and team productivity. Track number of conversations, response times, and total messages received. Run reports by location, user, or time/date.
- Unequalled data security. All incoming and outgoing messages are encrypted end-to-end to keep your business information secure. All data storage is HIPPA compliant on a secure Amazon Web Services (AWS) cloud computing platform.
Make sure your business is textable.
If you want us to help set up messaging for you, click here.
Who we are and how we can help you.
- We are the leading local SEO agency in Phoenix and have used our expertise to grow sales for hundreds of local businesses in 42 states.
- We create astonishingly effective tactics for local businesses, and then report on the results each month so you know the impacts on your business.
- We’re hired to teach digital marketing best practices by some of the world’s largest companies and trade associations.
- We’ve generated leads and sales for local business in more than 45 different verticals. Chances are good we’ve worked with an industry and/or business like yours.
- We’re affordable. Our scale and low overhead bring savings to you. No contracts required.
- Contact us today.
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