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Local Magnet

An all-in-one customer experience platform your local business needs for growth.

Get reviews, convert leads, run surveys, text customers, get referrals – all from one easy to use dashboard!

ATTRACT

Put your business on the map everywhere. Get top rankings on Google.

Leverage reviews for better search rankings, sales and business reputation.

Easy ways for your customers to refer you to family and friends.

Easy ways for your customers to refer you to family and friends.

CONVERT

Engage with leads and customers from popular channels.

Convert website visitors into customers. Video chat available too.

Capture missed calls and turn them into text conversations.

UNDERSTAND

Understand the customer’s experience with real time feedback.

Actionable analysis from reviews, surveys, and social media in one place.

Turn competitive insights into your game-changing advantage.

Fix customer issues before they become problems.

What you’ll get from this webpage:

What is Local Magnet?

Put your growth on auto pilot with Local Magnet. Our customer experience software platform helps you attract, convert, and understand your customers for better business results. It’s all automated – set it and let Local Magnet do the rest. Day after day. Year after year. It’s ideal for single or multi-location businesses.

You can use any or all the services of Local Magnet. Use what is most relevant to you. Not sure what fits best for your situation? Schedule a free consultation and we’ll give you the information you need to make the best decision for your business.

How does Local Magnet grow your business?

Local Magnet local business services

Local Magnet helps you attract new prospects. It helps you convert those prospects into leads and sales. It helps you better understand customers for improved lifetime customer value. All automated. All from one dashboard. All fully integrated for a seamless customer experience.

Here is how Local Magnet helps you attract new prospects:

  • Listings – we put your business on the map to be found everywhere online, including Google local market search rankings.
  • Reviews – generate, manage, and amplify reviews to attract prospects and generate leads. Reviews are one of the top-ranking factors used by Google and are highly trusted by people making purchasing decisions.
  • Referrals – word of mouth and referrals are the best type of business opportunities. Local Magnet helps you get a consistent number of referrals on autopilot.
  • Custom pages for every location – gain additional content in search rankings with Local Magnet pages to give your customers the detailed location and provider information they’re looking for, on pages perfectly designed to match your branding and website. Make it easier for your business to be found organically. Boost your search rankings on voice assistants, Google, and local maps.

Convert prospects into leads and sales:

  • Webchat – interact with website visitors for more leads and sales. Get chat notifications from your dashboard, email, and/or text. Set automated responses. The quicker you interact with an interested prospect, the more likely you are to sell them.
  • Messaging – message your customers at any point in the customer journey and manage all messages from prospects to customers in our easy-to-use Local Magnet platform. Convert leads and respond to messages on Google, Facebook, and Instagram messaging all from one place. Get dashboard, email, or text notification as new messages come in. Text to groups of people or individuals. Text appointment reminders. All done automatically. Set it once and let the automation take over.
  • Receptionist – Capture missed phone calls and turn them into text conversations. Our receptionist answers calls when you are out of the office, closed, or just plain busy. It delivers all messages and voice mail transcriptions to your centralized inbox and can alert you when you have a message. Read the voicemail or listen to the audio, then continue the conversation via text. Schedule appointments, answer questions, close deals faster.

Understand your customers for improved lifetime customer value:

  • Surveys – Simple and effective ways to get customer feedback from every channel. Survey via email or reach customers on their phones with surveys that are text conversations. Our artificial intelligence engine analyzes customer sentiment to generate actionable insights. You can even follow up with survey respondents using 2-way text messages, email, video, or chat conversations. Build your perfect survey with a wide choice of question types, advanced display logic and intuitive user interface.
  • Insights – Turn customer feedback into actionable insights. Analyze reviews, surveys, and social media in one place. Use our Natural Language Processing (NLP) engine to identify, understand, and act upon critical issues. We humanize big data to understand the sentiments expressed in feedback. Trended analysis available. Insights by product, location, or any grouping you identify as relevant to your business.
  • Benchmarking – Gain competitor analysis through customer feedback. Hear every word of your competitor’s customer feedback. Local Magnet benchmarking software gives you access to your competitors’ public data from 150+ review sites, 300 million websites, forums, blogs, and social channels. Compare sentiment at a brand, national, or local level. You’ll know your competitors better than they know themselves!
  • Help Desk – I need to rename this and supply text.

Want to learn more about how Local Magnet can help you grow sales and profits? Schedule a free consultation. You’ll get the information you need plus tips to help grow sales.

Who can benefit from using Local Magnet?

Local Magnet works well for small businesses and enterprises with up to 10,000 locations. Our platform integrates with more than 3000 apps and CRMs, making it easy to get new reviews, get referrals, be found online, improve operations, and increase revenue.

Our customer experience platform is used by more than 80,000 locations nationwide in more than 50 industries. Some of the more common include:

  • Home Services
  • Automotive
  • Dental
  • Financial Services
  • Insurance
  • Legal
  • Healthcare
  • Restaurants
  • Hospitality
  • Retails
  • Personal Services
  • Real Estate

Is Local Magnet reliable?

Our customer experience platform is rated as Enterprise-ready by the Skyhigh Networks CloudTrust™ program which includes data protection, identity verification and more.

This platform is the most awarded and highest rated customer experience marketing software for businesses of all sizes.

Our experienced and effective technical and customer support experts are here to serve you each step of the way.

Local Magnet set up procedures.

You focus on your core business. We’ll take care of the rest!

Getting started with Local Magnet is fast and simple.

Here’s how we do it:

  • You’ll be assigned a Customer Support Expert. This expert will be your point of contact and will set up Local Magnet for you, customized to your specific needs.
  • We start with a basic onboarding meeting with your stakeholders and our Customer Support Expert. We’ll gather all information we’ll need with special emphasis placed on any applications and CRM integrations.
  • Our Customer Support Expert will then configure Local Magnet to your unique needs and specifications. This process takes 2-3 working days.
  • After Local Magnet has been configured to your needs, we’ll teach your team how to use it.

Set up is simple and fast. Using Local Magnet is easy and highly effective. And your Customer Support Expert is here with support every step of the way!

Pricing to use Local Magnet in your business.

Pricing starts at just $299 per month. Our pricing is determined by the number of services you use and your number of business locations. You can click here to see a detailed price list (no email sign up required) or contact us for details.

How to get started with Local Magnet.

  1. Contact us and we’ll discuss your situation. You can fill out an online form or call us during office hours at (602) 412-3168.
  1. We’ll analyze your situation and make our best recommendations. We want to make sure we can deliver amazing results for you.
  1. If you’d like to move forward with services from Local Magnet for your business, we’ll begin the onboarding process. We work with you under a monthly agreement (there are no long-term contracts). You may cancel Local Magnet with one month billing cycle notice at any time.

Let’s get started! Contact us now.

© 2024 B Street Local. All rights reserved.

Claim your FREE Local SEO strategy session

If your business generates more than $250K in annual sales, or is a properly funded startup, then one of our experts will discuss your marketing goals and suggest strategies to double your sales.
During your FREE phone consultation, one of our experts will discuss the following:
  • Your business goals.
  • How our methodology could best be applied for results for your business.
  • Insights you’ll need to double your sales.
  • The things most likely keeping you from growing quickly.

There is no commitment or obligation to use our services.

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Quick Links

What's your goal for visiting us today?
1. Hire us to improve search rankings, website traffic, leads and sales

We’ve generated tens of millions for our clients, using our proven local SEO and business marketing methodology. To learn how we can grow your company:

  • Read our client success stories and testimonials.
  • Learn about us, including our unique values, beliefs, pet peeves, and history.
  • Visit our “Services page” to more about how we can help you and the process we use to determine whether we’re a good fit for each other. We specialize in all aspects of local SEO practices and services, online review generation and promotion, and reputation management.
  • Reserve your FREE local SEO and local marketing strategy session with one of our certified experts.
2. Learn how to do local SEO and business marketing

Get your FREE Local SEO report in just minutes for a complete overview of your current situation. Understand search rankings, website performance, directory and citation listings, review profile, growth opportunities, and much more.

Browse our articles. They’re packed with an astonishing number of local SEO and marketing techniques and tools. Many local business owners and marketers have experienced double digit sales increases just by following the advice in these articles.

3. Contact Us

Although we started as a Phoenix local SEO agency, we help companies across America so contact us!

Plans & Pricing

Essentials

for emerging businesses just getting started

$325
per month
  • Text customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
  • Update business info on 50+ sites
  • Manage Google My Business profile
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
Most Popular
Standard

for established businesses looking to grow

$425
per month
  • Text customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
  • Update business info on 50+ sites
  • Manage Google My Business profile
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
  • Get more leads with Webchat
  • Chat in real time with Livechat
  • Automatically reply with Chatbot
Premium

for established businesses looking to dominate

Custom
per month
  • Text customers with Inbox
  • Address missed calls with Receptionist
  • Meet customers face-to-face with Video chat
  • Collaborate with Teams
  • Update business info on 50+ sites
  • Manage Google My Business profile
  • Get new reviews automatically
  • Google Direct Reviews
  • Monitor reviews from 150+ sites
  • Respond to reviews from one place
  • Review sharing on social sites
  • Get more leads with Webchat
  • Chat in real time with Livechat
  • Automatically reply with Chatbot
  • Let your customers refer your business
  • Send requests in just a few clicks
  • Automate and schedule campaigns
  • Get new referrals on multiple channels
  • Customize requests & landing pages
  • Track all requests and shares
  • Receive instant notifications
  • Create and distribute NPS surveys
  • Advanced survey reporting
  • Create tickets automatically
  • Ticket activity reporting
  • Analyze customer sentiment
  • Measure performance by category
  • Measure performance by location
  • Compare performance vs competitors
  • Compare strengths & weaknesses