Local Magnet

Local Magnet helps you attract new prospects. It helps you convert those prospects into leads and sales. It helps you better understand customers for improved lifetime customer value. All automated. All from one dashboard. All fully integrated for a seamless customer experience.

Here is how Local Magnet helps you attract new prospects:

• Listings – we put your business on the map to be found everywhere online, including Google local market search rankings.
• Reviews – generate, manage, and amplify reviews to attract prospects and generate leads. Reviews are one of the top-ranking factors used by Google and are highly trusted by people making purchasing decisions.
• Referrals – word of mouth and referrals are the best type of business opportunities. Local Magnet helps you get a consistent number of referrals on autopilot.
• Custom pages for every location – gain additional content in search rankings with Local Magnet pages to give your customers the detailed location and provider information they’re looking for, on pages perfectly designed to match your branding and website. Make it easier for your business to be found organically. Boost your search rankings on voice assistants, Google, and local maps.

Convert prospects into leads and sales:

• Webchat – interact with website visitors for more leads and sales. Get chat notifications from your dashboard, email, and/or text. Set automated responses. The quicker you interact with an interested prospect, the more likely you are to sell them.
• Messaging – message your customers at any point in the customer journey and manage all messages from prospects to customers in our easy-to-use Local Magnet platform. Convert leads and respond to messages on Google, Facebook, and Instagram messaging all from one place. Get dashboard, email, or text notification as new messages come in. Text to groups of people or individuals. Text appointment reminders. All done automatically. Set it once and let the automation take over.
• Receptionist – Capture missed phone calls and turn them into text conversations. Our receptionist answers calls when you are out of the office, closed, or just plain busy. It delivers all messages and voice mail transcriptions to your centralized inbox and can alert you when you have a message. Read the voicemail or listen to the audio, then continue the conversation via text. Schedule appointments, answer questions, close deals faster.

Understand your customers for improved lifetime customer value:

• Surveys – Simple and effective ways to get customer feedback from every channel. Survey via email or reach customers on their phones with surveys that are text conversations. Our artificial intelligence engine analyzes customer sentiment to generate actionable insights. You can even follow up with survey respondents using 2-way text messages, email, video, or chat conversations. Build your perfect survey with a wide choice of question types, advanced display logic and intuitive user interface.
• Insights – Turn customer feedback into actionable insights. Analyze reviews, surveys, and social media in one place. Use our Natural Language Processing (NLP) engine to identify, understand, and act upon critical issues. We humanize big data to understand the sentiments expressed in feedback. Trended analysis available. Insights by product, location, or any grouping you identify as relevant to your business.
• Benchmarking – Gain competitor analysis through customer feedback. Hear every word of your competitor’s customer feedback. Local Magnet benchmarking software gives you access to your competitors’ public data from 150+ review sites, 300 million websites, forums, blogs, and social channels. Compare sentiment at a brand, national, or local level. You’ll know your competitors better than they know themselves!
• Help Desk – I need to rename this and supply text.

Want to learn more about how Local Magnet can help you grow sales and profits? Schedule a free consultation. You’ll get the information you need plus tips to help grow sales.